Question 1

What is OWL Transfer?

Accepted Answer

OWL Transfer is a secure file transfer platform designed to protect your data privacy in the digital age.
Unlike most of the traditional file-sharing services, OWL Transfer ensures that only the sender and the intended recipient can access shared files. No third-party access.
Depending on your needs, you can share:
    • secure downloadable files
    • or documents available for one-time viewing (OneTimeView)
When PGP encryption is enabled, transfers are protected with true end-to-end encryption.
Our mission is straightforward: provide a high level of protection for personal, professional, and sensitive files, in full compliance with our Terms of Use.

Question 2

What is PGP encryption?

Accepted Answer

Pretty Good Privacy (PGP) is a hybrid encryption system widely recognized as one of the most reliable methods for securing files and communications.
OWL Transfer uses an advanced PGP implementation that enables true end-to-end encryption when the feature is activated.
Key Management
Each user is assigned a public key and a private key.
    • Public key: used exclusively within OWL Transfer’s infrastructure and never publicly exposed.
    • Private key: remains entirely under your responsibility.
Two options are available:
    • We never store your private key: you will be asked to enter it for every send or receive action.
    • We securely store your private key: OWL Transfer is technically unable to read it, allowing your encrypted sends and receives to be fully automated.
In all cases, you are responsible for keeping a backup copy of your private key.
PGP encryption is available with the Premium and Premium+ plans.
Recipients can decrypt PGP-encrypted files without a paid subscription.

Question 3

What is OneTimeView technology?

Accepted Answer

OneTimeView allows you to share a document for a single viewing only.
The file:
    • can be opened once only,
    • is automatically destroyed after viewing.
This mode relies on advanced client-side protection mechanisms.
As with any client-side protection technology, absolute effectiveness cannot be guaranteed in 100% of cases.
For enhanced security, OneTimeView can be combined with:
    • dynamic watermarking,
    • mandatory NDA signing.
Included protections
    • Screenshot and screen recording blocking (≈95% effectiveness)
    • Customizable watermark
    • Download and developer tools blocking (≈95% effectiveness)
    • Automatic self-destruction after viewing
OneTimeView is ideal for sharing sensitive documents without leaving lasting copies on the recipient’s device.

Question 4

Become OWL Transfer Partner.

Accepted Answer

We collaborate with partners from sectors where confidentiality is not optional - it is foundational. The scope of our work reflects a deep commitment to secure, trusted digital spaces tailored to the sensitivity of each domain:
    • Journalism & Media: Protecting sources, safeguarding sensitive investigations, and preserving editorial independence.
    • Cybersecurity & IT Consulting: Providing airtight infrastructures for clients whose work depends on digital trust and defense.
    • Film & Audiovisual Production: Securing pre-release content, scripts, and confidential collaboration during creative cycles.
    • Legal & Law Services: Ensuring the protection of case files, legal consultations, and sensitive contractual information.
    • Finance & Fintech: Offering fortified systems for confidential transactions, client portfolios, and regulatory data.
    • Music & Sound Production: Protection of unreleased tracks, artist collaborations, and confidential production material.
    • Research & Innovation: Supporting the confidentiality of intellectual property, patent filings, and R&D findings.
    • Defense & Security: Delivering secure, tailored systems for managing classified or strategically sensitive data.
    • Executive Coaching & HR Consulting: Handling personal profiles, leadership decisions, and sensitive hiring processes with discretion.
    • Art & Private Collections: Enabling secure exchanges related to artwork valuation, provenance, and acquisition.
    • Crypto & Blockchain: Protecting next-gen projects, smart contracts, and token strategies during stealth or pre-launch phases.
    • Healthcare & Mental Health: Managing deeply personal data under strict privacy and compliance standards.
    • NGOs & Human Rights: Supporting mission-driven actors in high-risk environments where data leaks could threaten lives.
Our commitment to confidentiality is shaped by the diversity and criticality of our partnerships - it’s built into every layer of our technological and human approach.

Question 5

Privacy policy

Accepted Answer

⚠️ Summary
OWL Transfer summarizes the key points of this privacy policy:
• Your files are yours, and you are responsible for them.
• All transfers are encrypted: SSL/TLS + AES 256-bit for all users, with PGP added for subscribers.
• Your data is hosted in Europe if you are located in the EU.
• We automatically delete your data according to the retention periods defined in our Terms of Use.
You can request access, correction, or deletion of your data at any time by emailing: hello@owltransfer.com

🔐 Data Security & Encryption
OWL Transfer uses advanced security standards:
    • SSL/TLS encryption for data in transit and AES 256-bit encryption at rest.
    • Optional PGP encryption for Pro users.
    • Files are hosted on servers located in the EU for users within the European Union.
    • Transfer links are temporary and password-protected; files are auto-deleted after expiry.

📁 Data We Collect
We only collect data that is essential to operate our services:
    • Email address
    • IP address
    • Technical metadata (browser, OS, connection logs)
    • Cookie Page on Cookie Policy.

⏳ Data Retention
Data retention periods are defined in our Terms of Use:
    • Transferred files: auto-deleted after 72 hours or up to 30 days for Pro users
    • Inactive accounts: deleted after 12 months of inactivity
    • Personal data: deleted upon account closure or upon request

🧾 Legal Basis and Purposes
We process your data:
    • To deliver the services you request
    • Based on your consent
    • To comply with legal obligations

🤝 Your Rights
Under the GDPR, you have the following rights:
    • Right of access
    • Right to correction
    • Right to erasure ("right to be forgotten")
    • Right to data portability
    • Right to object to processing
To exercise your rights, contact us at hello@owltransfer.com.
You’ll receive a response within 30 days.

⚖️ Jurisdiction and Disputes
We are a France-based company. In case of dispute:
    • French law applies.
    • Mediation is available through SAS Médiation Solution (see Terms of Use).

Frequently Asked Questions

Didn't find the answer to your question?